PANEL DISCUSSION: DRIVING OPERATIONAL EXCELLENCE INTO THE ENTERPRISE WITH HYPERAUTOMATION & CONVERGED AUTOMATION PLATFORMS

As enterprise intelligent automation strategies mature, the focus has shifted from isolated tools to connected ecosystems. Organizations are now seeking integrated platforms that unite RPA, artificial intelligence, machine learning, process mining, orchestration, low-code development, and data intelligence into a single operational framework capable of scaling across functions.

This evolution raises critical questions for intelligent automation leaders: How can we ensure our tools scale end-to-end? How do we align architecture with enterprise data strategy and minimize tool sprawl? And how do we select and integrate the technologies that best support long-term intelligent automation growth, governance, and ROI?

Topics of discussion will include, yet will not be limited to:

• Defining a target enterprise architecture that enables end-to-end automation
• Evaluating platform consolidation vs. function-specific solutions
• Ensuring governance, data integration, and scalability in a converged model
• Aligning tool selection with business value, ROI, and long-term sustainability

Puneet Thakkar, Finance Process & Systems Transformation Lead, GOOGLE

Sasan Sadr, Former Director, Enterprise Continuous Improvement, ULTA BEAUTY

Bhawini Navapura, Senior Vice President - DevOps Environment Service Management, CITI

Deji Adedayo, Intelligent Automation & Product Owner - North America, GORDON FOOD SERVICE

Moderator/Speaker: Doug Shannon, Global Intelligent Automation & GenAI Thought Leader & Global Intelligent Automation Manager, GLOBAL PHARMACEUTICAL COMPANY