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Collectively Driving Digital Transformation Excellence



"OPEN NETWORK" EVENTS

“Open Network” Events are events we allow NON-member executives to attend, to enable them to explore our community, whereas doing so will potentially lead them to JOINING the IA FORUM down the line.

Who Can Attend: You must meet the IA FORUM membership qualifications and have a strong interest in potentially JOINING the IA FORUM down the line.

* To learn if you qualify, see the “IA FORUM Members” information.

* Vendors are excluded from participating in IA FORUM community activities.



Wed, March 19 | 12:00pm - 2:00pm EST | Zoom

WORKSHOP: LEVERAGING CUSTOMER EXPERIENCE JOURNEY MAPPING TO FORMULATE A LEAN PRODUCT ROADMAP FOR ARTIFICIAL INTELLIGENCE AND INTELLIGENT AUTOMATION

In today’s rapidly evolving digital landscape, understanding the customer experience is pivotal for designing and delivering products that meet market demands. This interactive workshop focuses on the powerful combination of customer experience (CX) journey mapping and lean product road mapping to formulate an agile, scalable strategy for integrating Artificial Intelligence and Intelligent Automation (IA) into enterprise product development. We’ll explore how mapping customer touchpoints and pain points can guide the creation of a lean product roadmap, while ensuring AI and IA technologies are applied in the most impactful areas. We’ll also walk through the process of using CX data to drive product decisions and prioritize features that enhance customer satisfaction, improve operational efficiency, and unlock new revenue streams through automation and smart AI solutions.

Topics of discussion will include, yet will not be limited to:

  • Using journey maps to gain actionable insights into customer behavior, expectations, and pain points
  • Aligning AI and IA technologies with business objectives and customer needs for maximum impact
  • How to assess which AI and IA features deliver the highest value based on customer insights
  • Identifying and addressing challenges in integrating AI and IA into product development
  • Defining key performance indicators (KPIs) to evaluate the effectiveness of AI and IA initiatives
  • Case studies on how enterprises have used CX journey mapping to streamline their AI/IA adoption and product delivery

Member Registration: $0.00 | Members' VIP Guests' Registration: $25.00 | NON-Member Registration: $50.00



Mon, March 24 | 12:00pm - 1:30pm EST | Zoom

LECTURE & NETWORKING HUDDLE: GOVERNING DATA AT SCALE - ENSURING TRUST, VALUE & RESILIENCE

In today’s data-driven economy, ensuring enterprise-wide data integrity, governance, and accessibility is no longer optional - it’s critical for organizational success. This lecture will explore the pivotal role of enterprise data oversight in building resilient frameworks that align data strategy with business goals. Drawing from deep experience in large-scale oversight and governance, the event will focus on managing risks, streamlining processes, and enhancing decision-making with robust data governance practices.

Topics of discussion will include, yet will not be limited to:

  • Building a scalable enterprise data governance framework
  • Balancing data accessibility with security and compliance
  • Identifying and mitigating risks in enterprise data ecosystems and best practices for aligning data oversight with business outcomes

* Final 30-minutes of event reserved for structured networking, hosted by the IA FORUM.

Member Registration: $0.00 | Members' VIP Guests' Registration: $25.00 | NON-Member Registration: $25.00

Register for the Event


Wed, March 26 | 3:00pm - 5:00pm EST | Zoom

WORKSHOP: AGENTIC AI - UNLOCKING THE POWER OF AUTONOMOUS AGENTS

Agentic AI transforms how businesses solve problems by enabling teams of autonomous systems to collaborate, reason, and act. This interactive workshop is designed to take you from understanding AI agents conceptually to deploying them in real-world applications. Through live demos, hands-on exercises, you’ll gain practical insights into how to strategize, design and implement AI agents effectively.

Topics of discussion will include, yet will not be limited to:

  • Foundations of Agentic AI - understanding the core principles and key technologies
  • Designing Agentic Systems - structuring AI agents for scalability and efficiency
  • Deployment & Governance - best practices for security, compliance, and monitoring
  • Hands-On Experience - live demos and guided exercises to build AI agents in action

Member Registration: $0.00 | Members' VIP Guests' Registration: $25.00 | NON-Member Registration: $50.00

Register for the Event


Tues, April 22 | 12:00pm - 1:30pm EST | Zoom

LECTURE & NETWORKING HUDDLE: DATA FIRST, AI NEXT - A ROADMAP FOR SUSTAINABLE INNOVATION

Is your organization truly ready for AI? Effective AI starts with effective data, and without strong foundations, even the most advanced AI initiatives will fail. In this thought-provoking discussion, discover why data management, regulatory compliance, and validation of AI outputs are critical to achieving real success.. Explore the importance of data curation, the need for rigorous AI validation, and how organizations can build resilient data ecosystems to drive sustainable AI success.

Topics of discussion will include, yet will not be limited to:

  • The role of data management as the foundation for AI readiness and innovation
  • How regulatory compliance is shaping better data practices across industries
  • Why organizations must validate AI outputs and prioritize data quality
  • Opportunities, challenges, and the role of curated, trusted data

* Final 30-minutes of event reserved for structured networking, hosted by the IA FORUM.

Member Registration: $0.00 | Members' VIP Guests' Registration: $25.00 | NON-Member Registration: $25.00

Register for the Event


Wed, April 23 | 3:00pm - 5:00pm EST | Zoom

WORKSHOP: THE FUTURE OF AGENTIC & AI AGENTS IN ENTERPRISE - A STRATEGIC ROADMAP FOR INTEGRATION

As artificial intelligence continues to evolve, enterprises are confronted with a critical choice: which type of agent-driven technology - agentic or AI agents - should they integrate to optimize business operations? In this interactive workshop, we’ll explore the differences between agentic agents and AI agents, delving into the strengths and limitations of each and how they can be strategically deployed within enterprise environments.

Topics of discussion will include, yet will not be limited to:

  • Understanding Agentic vs. AI Agents - key differences, capabilities, and ideal use cases
  • Strategic integration of agentic and AI agents into existing enterprise infrastructures
  • Building a Hybrid Model - when and how to combine agentic agents with AI to maximize ROI
  • Navigating Challenges - overcoming implementation barriers such as integration complexity, talent shortages, and ethical concerns

Member Registration: $0.00 | Members' VIP Guests' Registration: $25.00 | NON-Member Registration: $50.00

Register for the Event


Learning is a journey best taken with others, where ideas are exchanged, and possibilities become endless.